ABOUT
Opstio AI

Opstio AI is an artificial intelligence startup, funded by Zoftis Technologies. Through Opstio, our goal is to automate customer support and experience using ai technology. Companies can request access to use our platform for free. Join Waitlist now

How AI-Powered Support Platforms Generally Work

1. Multimodal AI Agents

Opstio leverage natural language processing (NLP) and text-to-speech or speech-to-text models to enable both chat and voice interactions—essential for 24/7 support via website, IVR, or mobile app.

2. Knowledge Integration

Our platform bring in knowledge from sources like FAQs, internal systems, CRMs, product docs, and past support logs. This ensures responses are informed and accurate .

3. Rapid Bot Creation and Customization

You can configure the AI’s tone, behavior, appearance, and brand persona. Many offer prebuilt roles (e.g., FAQs handler, onboarding assistant) and let you fine-tune with custom prompts or behavior settings .

4. Seamless System Int.

5. Performance Tracking and Improvement

Robust analytics—dialog performance, user satisfaction, trending topics—enable iterative improvements to the AI’s accuracy and greetings tone .

6. Automation Workflow Integratio

SERVICES

CAREERS

We are always looking for skilled sales professionals to join our team.